Voice Broadcast Can Eliminate Cost and Improve Productivity
Any job that requires the placement of a number of calls to a number of different individuals takes time – and a lot of it. When the calls end in busy numbers, answering machines or simply endless rings, the time spent trying – and failing – to reach a live person could be more productively spent doing something else.
A similar situation was the focus of this recent blog as one software company had to go through this exact process if someone couldn’t show up for work for any reason. The company knew there had to be a better way to try and reach an available party to fill an opening. When this practice is integrated with voice broadcast from a company like CallFire, the headaches can be eliminated and a right party located quickly.
For this particular company mentioned in the blog, they quickly learned how beneficial the automation is in voice broadcast. As soon as someone indicates they are calling in sick, the voice broadcast software calls through the list of other people to identify someone available to take the shift. The automation helped to eliminate the 1.5 hours employees used to spend per day to get a shift covered. In addition to this time and the associated cost, the employee was also unable to do their primary job responsibilities.
The hard cost associated with the 1.5 hours of wasted time was roughly $35 per day. By moving to a voice broadcast solution, the company invested around $3 per day. The savings was not only $32, but also 1.5 hours in productivity – which means a 1000 percent Return on Investment. Per year, that savings is $11,680. This is a significant advantage for this company, which can be leveraged competitively.
With voice broadcast from CallFire, you can quickly record a message and upload a phone list, schedule a date and time for the message to go out and CallFire will handle the rest—placing thousands of calls to your clients, customers or other individuals at speeds of more than 50 calls-per-minute. You can also add a transfer-1 option for instant connections to hot leads.
Pricing is as low as $0.35 per minute on this voice broadcast program, no matter how you dial. CallFire requires no contracts, setup fees or startup costs to get you started on a voice broadcast campaign. Simply pay as you go to truly enjoy the fruits of the voice broadcast labor. Everything is automated so you can see results fast.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Jamie Epstein